Biju Menon

Career Highlights

• Delivered automation and infrastructure work across PowerShell 5.1/7.0, VMware vSphere, Azure, Microsoft 365, Active Directory, DFS, and Wintel environments.
• Worked closely with Linux, SAN, network, backup, and datacenter teams on enterprise programs for clients in the USA, Europe, and East Asia.
• Built a reputation for schedule-driven delivery, precise documentation, stakeholder communication, and mentoring L1/L2 teams through technical upskilling.
• Contributed to RPA and process improvement initiatives that reduced manual effort and improved support efficiency.

Technical Lead — Wipro Technologies

Jan 2021 – Jun 2021

• Ran successful DR drill after 4+ years of previous failures.
• Delivered CIS hardening remediation plan and resolved long pending escalations.
• Provided regular action-oriented updates to stakeholders.

Technical Lead/Senior Consultant — Capgemini

Jan 2010 – Jul 2019

• Led automation projects using PowerShell, RPA MS PowerAutomate and AI tools.
• Coordinated migration of 400+ servers between datacenters in UK.
• Managed incidents, changes, and DR readiness for enterprise clients.
• Owned automation proposals, high-level documentation, and PowerShell solutions for VMware, Azure, and Active Directory project work.
• Served as Transition Lead for a major UK insurance client, handling OAT sign-off, risk and issue tracking, stakeholder reporting, and knowledge transfer into production support.
• Led L3 technical SPOCs for a major UK FMCG client, covering critical incidents, change planning, KPI delivery, escalation handling, and permanent-fix problem management.
• Supported Capgemini RPA initiatives by identifying repeatable opportunities across UK clients and helping define standard automation approaches.
• Handled AD infrastructure transition for a global beverage company and contributed to third-party audit readiness for ISO-aligned support processes.

Senior System Administrator — Atos Origin

Jun 2006 – Jan 2010

• Managed Windows Server/AD operations, virtualization, and DR planning.
• Coordinated with cross-functional teams to maintain stability and security.
• Worked within ITIL processes for incidents, changes, and problem tickets across Windows Server 2003/2008, AD, DHCP, and DNS environments.
• Handled server maintenance, virtual machine provisioning, backup and capacity reviews, performance analysis, and serious incident reporting.
• Partnered with application, SAP, database, and hardware vendors during change windows and supported server migration work for a multinational bank from Dubai to Hong Kong.

Senior System Administrator - Fuel IT India Pvt. Ltd

Feb 2005 - Jan 2006

• Supported UK-based internal users for a major eLearning provider serving financial institutions and banks.
• Handled second-level troubleshooting for Active Directory, DHCP, DNS, and GPO issues, with escalation to third-level teams when required.
• Managed incidents, changes, reporting, and Windows 2000/2003 server administration across hardware and operating system layers.

Powershell

Jan 29, 2024 – Feb 1, 2024 — ★★★★☆

Need a powershell guru to make scripts for Windows and Microsoft 365

Oct 17, 2021 – Mar 28, 2022 — ★★★★★

PowerShell Post Patching Script

Feb 9, 2022 – Mar 23, 2022

BMC TrueSight Server Automation Console Expert

Dec 24, 2021 – Jan 27, 2022 — ★★★★★

"Biju did a good job! Would recommend."

Asset Management PowerShell Scripting

Dec 14, 2021 – Jan 6, 2022

Script needed for TeamViewer uninstall/reinstall host

Dec 2, 2021 – Dec 14, 2021 — ★★★★★

"Completed a beautiful PowerShell script… friendly and responsive."

PowerShell Exchange Online – using POSHGUI

Dec 1, 2021 – Dec 2, 2021 — ★★★☆☆

"Freelancer did not understand the entire scope…"

PowerShell Script

Oct 22, 2021 – Nov 30, 2021

Create PowerShell GUI, Read CSV, Display Data to GUI

Oct 22, 2021 – Nov 18, 2021 — ★★★★☆

PowerShell Script Expert

Oct 16, 2021 – Nov 17, 2021 — ★★★★★

"Great guy, will hire again."